RETURNS & EXCHANGES – AFFILIATE & FUNDRAISING STORES
Effective: July 2025
All products sold through Affiliate and Fundraising stores are custom printed on demand. For this reason, all sales are final.
We do not accept returns or exchanges for:
- Incorrect sizes ordered
- Customer-provided spelling or personalization errors
- Color or style preferences
- General dissatisfaction or buyer’s remorse
The only exceptions are cases where:
- A product was misprinted, damaged, or defective upon arrival
- An incorrect item was shipped due to an error by Rogue Threads
To report an issue, you must contact Rogue Threads within 7 days of delivery. Include:
- A description of the problem
- One or more clear photos of the item
- Your order number
If a replacement is approved, we will produce and ship a corrected item at no additional cost. Claims submitted after the 7-day window may not be honored.
No refunds will be issued under any circumstances unless required by law. Shipping costs are non-refundable.
For assistance, contact:
Rogue Threads
Phone: 541-862-1717
Email: Roguethreadsprinting@gmail.com